Out of Town Patients
Welcome! Doctors Thompson and Henstrom reputations have spread far beyond the borders of Utah with many of our patients coming from all over the globe. As Utah’s premier facial plastic surgery center, patients from around the world travel to see our surgeons after learning about them online or from direct patient referrals. Our staff is highly accustomed to accommodating out-of-town patients looking for the best results possible.
Some patients appreciate recovering from aesthetic surgery near family and friends while many prefer the privacy and anonymity that comes with an skilled out-of-town plastic surgeon that better serves their needs. The staff of Utah Facial Plastics provides a safe, comfortable experience for all patients, including those that travel long distances.
We strive to provide the best experience possible for local and out-of-state patients. To make things easier for those traveling from afar, we’ve put together three easy steps to prepare you for surgery without having to make an extra trip prior to arriving for surgery.
Send Your Requests & Photos
The first step is to send your requests and photos through our Virtual Consultation scheduler by clicking HERE. Be sure to include as much information about your concerns, needs, and desires for our surgeons to review prior to your online consultation. You will need someone to take photos of your face from the angles listed on our virtual consultation page.
Phone or Skype Consultation with Drs Thompson or Henstrom
Once we receive your photos and information, a Patient Care Coordinator will contact you to schedule your virtual consultation. This can sometimes be done by phone but Skype, Google Chat, or Facetime is preferred. We will get your username and log you in when it’s time to speak with your surgeon. Following your consultation, we will provide you with a detailed quote on all procedures discussed and answer any questions you may have about scheduling surgery. We will send you follow up information including names and contact information for Patient Ambassador referrals that you may want to talk to learn about the surgical process firsthand. Patients will be given to you that have undergone the procedure(s) you are interested in. Feel free to reply back with further questions as they may come up.
Scheduling Your Surgery
When ready to proceed with surgery, your PCC will be able to provide you with available dates and times that will vary depending on the procedure being performed. For facelift surgery, patients typically need to schedule 3 months in advance but can be added to a cancellation list to be contacted for an earlier date if a scheduled facelift patient cancels or reschedules their procedure. A non-refundable $500 deposit is due to secure your surgical date that applies to the total cost of surgery. The remaining surgical balance is due at least one week prior to surgery. Any facility and anesthesia fees involved will need to be paid the morning of surgery in two separate payments at the surgical facility.
Your PCC will also help you schedule an initial visit 1-2 days prior to surgery as well as your post-operative appointments. Depending on your procedure and situation, your surgeon will recommend your length of stay last from 3 -10 days following surgery. With patient safety being top priority, you may need to receive documented clearance from treating physician(s). Your surgeon will discuss these details during your online consultation.
Your pre and post operative paperwork will be emailed to you with verbal instructions to make sure you are prepared for surgery. We will call in all your prescriptions beforehand for you to pick up, with the exception of any pain medication as recent laws require a handwritten prescription from the doctor that we can give you when you come in for surgery. Any skincare included in your surgical packet will be given at that time as well.
Office & Surgical Facility Locations
If your surgery can be done under local anesthetic, it will be performed in our Layton or Draper office. For office maps and locations, click HERE.
For most surgeries requiring anesthesia, you will be scheduled at one of the surgical centers or hospitals below depending on the date and/or surgery. Facelift surgeries are typically performed at Lakeview Hospital while most other facial procedures can be performed at any of the locations below. To learn more about each one, click on the image.
Mountain West Surgical Center
South Towne Surgery Center
At Utah Facial Plastics, we pride ourselves on exceptional customer service and genuinely enjoy working with patients to help them achieve their goals. From scheduling to recovery, we work as liaisons so you can focus on recovery and relaxation during your surgical process. We can be reached by phone at (801) 776-2220 or Email Us. Our surgeons give patients their cell phone number as well if they have questions or concerns after office hours. Patients appreciate their genuine care and meticulous skill for facial plastic surgery in Utah and often refer friends and family from all over the country.